General
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When will our wine offer expire?
When they sell out! But you’d better be quick…at the prices we offer, they don’t last long.
Will you divulge the name of a Secret Wine before it arrives on my doorstep?
No. Many have tried, and all have failed. Unlike our competitors…we keep our promise to the vineyard by not divulging the name, and promise you that it’s worth double what you pay. You wont find out the name of the wine until it’s delivered directly to your door.
Do you have a shop?
No. We are an online wine merchant with no retail store, which allows us to pass the savings on to you. We do not offer a collection facility.
How old must I be to place an order with JD Cellars?
You must be of legal drinking age in Australia which is 18 years or older.
What is the minimum bottle order per offer?
Unless otherwise stated, the minimum amount you can purchase of any given offer is 6 bottles.
What is JDC liquor licence number?
We hold NSW Packaged Liquor Licence #LIQP770017671
Do you have a Social Media presence?
No. We do not engage in social media.
Do I need to enter my credit card each time I order wine from JD Cellars?
No. Once you have completed our ONE TIME REGISTRATION process, your order will automatically be processed based on how many bottles you order in our ONE CLICK ordering process.
What is a 'Secret' Wine ?
A 'Secret Wine' is an offer of an unidentified wine. You receive the wine AT LEAST half the recommended retail price, delivered directly to your door, and in return you need to trust us that we hang our reputation on every Secret Wine offer, and only sell the best. You have our word on that.
To protect the wine brand offered, we have an unwriten agreement with our supplier not to divulge the name of the wine or vineyard. The trust is between not only the winemaker and us, but also JDC and our customers. To save embarrassment, please do not ask us to divulge.
If I have a specific wine request (outside of your JD Cellars offers), can I ask you to find it for me?
No. The only way to purchase is via our offers.
Do you accept bank transfers, PAYPAL or cheques?
No. We accept VISA, Mastercard and AMEX which is stored securely with your ONE TIME REGISTRATION details.
What is the JDC Privacy Policy?
You can find our privacy policy here.FAQ's still not helping your query?
Please feel free to reach out to us at helena@jdcellars.com.au or (02) 9965 7224 during business hours.