Returns
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What is the JDC return policy?
If you are dissatisfied with your purchase for any reason, please email us within 3 days of original invoice receipt and we will credit or exchange. If the product is flawed/corked then please let us know as soon as possible - we will resolve the issue with your best interest in mind. Flawed product does not mean "I don't like it."
Can I return a faulty wine?
If you are dissatisfied with your purchase for any reason, please contact us within 3 business days of original invoice receipt and we will do our best to credit or exchange. If the product is flawed/corked then please let us know as soon as possible - we will resolve the issue with your best interest in mind. Flawed product does not mean "I don't like it."
Our wine recommendations are backed both by our tasting panel and leading wine critics. BEFORE contacting us, we strongly suggest opening a second bottle to check for spoilage if your first taste and indeed aroma is unpleasant.
For older wines - while we do everything in our power to ensure your product is of the finest stock available anywhere in the world, WINE PURCHASED THAT IS OLDER THAN 10 YEARS IS NOT GUARANTEED IN ANY WAY.